If any holidays fall on a Sat or Sun for a company that works Mon-Fri… Is it necessary to allow extra substitute holiday for those?for example: if holi or independence day falls on a Sunday ... should the company provide extra holidays in place of those holidays...

Hi to everyone,plz tell me the exact difference between bpo and a call centre.

In Central govt office, sat and sun are off days. Will Sat and Sun between the end of EL and start of Paternity Leave be counted???? I will take 5 days EL from Mon to Fri and next Monday onwards i want Paternity Leave? Shall that Saturday and Sunday be counted i...

Hi All,I belong to lucknow.Presently working In MNC.My past working experience is 6 years in indstry.Now I m intersted in opening the domestic Call center.can anybody help me in this.Patnership is also welcome.I can be reachable at [tanmay_mishra@rediffmail.com]...

Hello,I want to setup a Domestic Call Center in Pune, Can anyone Share there Infomation with me if they have recentlly launched or any Professional, pls email me on shamyrad@gmail.comThanks.Shyam M.

Hi. I m manish kumar from west bengal. i have passed the b.sc (it) from niit and i have some work experience in domestic call center.sir/mam i want to open a domestic inbound call center in durgapur.is any suggesttion for me.plz reply.for this i m great thankful...

There are a lot of providers available in Delhi and other places who provides all the facilities to set-up a call centre. Some of them also claim to provide you with projects by charging a huge money. Be aware of fraud people doing this and choose the right prov...

Hello friends,A lot of budding entrepreneurs are turning to the BPO industry now-a-days. Even though it looks promising, it is not as easy. I have experience starting a call center and I wish to share a few things that I learned the hard way. I will be presentin...

Dear All,Greetings!Caller: Hello, can I speak to Annie Wan ?Operator: Yes, you can speak to me.Caller: No, I want to speak to Annie Wan!Operator: Yes I understand you want to speak to anyone. You can speak tome. Who is this?Caller: I'm Sam Wan .. And I need to t...

I worked for a domestic call center, and have been terminated, I want to know whether I'm entitled for pf or not?Plz guide me….